Shipping Policy
At Drizex, we are committed to delivering your orders quickly and efficiently. Please read our Shipping Policy to understand our shipping process, timelines, and costs.
1. Order Processing Time
✅ All orders are processed within 1-3 business days (excluding weekends and holidays).
✅ You will receive a confirmation email with tracking details once your order is shipped.
2. Shipping Time & Delivery
✅ Estimated delivery time:
- Metro Cities: 4-7 business days
- Other Cities & Towns: 5-10 business days
- Remote Areas: May take up to 12 business days
✅ Delivery times may vary due to factors such as location, courier delays, or unforeseen circumstances (e.g., weather, national holidays).
3. Shipping Charges
✅ We offer FREE shipping on all prepaid orders above ₹[X].
✅ Standard shipping charges apply for orders below the free shipping threshold.
✅ Cash on Delivery (COD) orders may have additional charges.
4. Order Tracking
✅ Once your order is shipped, you will receive a tracking number via email/SMS.
✅ You can track your order using the tracking link provided.
5. Shipping Partners
✅ We use trusted courier partners like Delhivery, Bluedart, DTDC, Xpressbees, and others to ensure safe and timely delivery.
6. Incorrect Address or Delivery Issues
✅ Customers must provide accurate shipping details during checkout.
✅ If an incorrect address is provided, we are not responsible for lost or delayed shipments.
✅ If the order is returned due to an incorrect address or failed delivery attempts, reshipping charges may apply.
7. Delayed or Lost Shipments
✅ If your order is delayed beyond the estimated timeframe, please contact our support team.
✅ If a package is lost in transit, we will work with our courier partners to resolve the issue.
8. International Shipping
✅ Currently, we only ship within India. We do not offer international shipping at this time.
9. Contact Us
For any shipping-related queries, feel free to contact us:
📧 Email: businesswithdrizex@gmail.com
📞 Phone: +91 755 916 7566
🌐 Website: Drizex.com